Paerewa Corporate: Ture me ngā wāhanga whakatinanatanga

Kua whakaaro ake koutou e pā ana ki te mea titore te angitu, kamupene hihiri o rau o putanga hokohoko iti, hoko i roto i te tau e toe ana i te taumata iti? I roto i nga kamupene whai tangohia te paerewa rangatōpū. Ko ia te tangata e whakarato ana i te kamupene he whakapakoko pai i roto i te kanohi o ona hoa.

E Me tetahi whakahaere he huinga o ngā ture?

I roto i tīmata i roto i te mahi i reira he he perception e te hunga tika nga paerewa o ngā pūnaha rangatōpū anake hoki ngā kamupene nui, ki nga upoko o e he uaua aroturuki o nga mahi o ngā kaimahi. Kei te whakapono te reira e te kapa hou, he kamupene hou hanga wawe ki te whakatū i te ture o te mahi. Te aha?

• Ko reira tonu mārama pehea ki te kukume kiritaki pea me aha ngā mahi ka arahi ki nui haere hoko.
• Ko nga wa katoa ngā kaimahi putanga iti i roto i te titiro: taea te papaki hapa i roto i te mahi.
• E whakawhanakehia paerewa Rangatōpū kamupene tikanga whakangungu me he utu ratou ratonga.
• kia taofi kaitono mo te tūranga hoko he pūnaha o ture tino i runga i pakihi iti. I muri i te utu tīmatanga iti.

'Oku' uhinga e te kamupene hou pai tenei kahore paerewa rangatōpū? Ko te whakahoki ki tēnei pātai i roto i te take ia takitahi e taea e rua pai, me te kino. O te akoranga, ko reira uaua ki te whakatū i ngā ture tino mō kaimahi ina ngā katoa te rōpū kamupene iti o ngā mema o te utuafare e aore hoa tata. Otiia na reira tupu e tei tika te taumata o te ratonga kiritaki i runga i ka ora i te katoa ahakoa te pakihi iti.

Hoki te rangatira o te toa iti, wharekai, ataahua Salon, kaua noa piri ki te toharite koura: e kore e whakapumautia paerewa tino, engari i reira e he maha o ngā whakaritenga e Me aru.

He aha e pā ana ki te hinonga nui, me te reo-rahi, kua ki te noho i te wāhi i roto i te mākete? e mea he e ki a ratou ko te māmā. Taua umanga hoko taonga-kounga teitei e te hunga i roto i te tono. Kua whakapumautia ratou pānuitanga, me i reira he huarahi whai hua ki te kukume kiritaki. Kaua Me ahau he mahi paerewa rangatōpū e ko kua angitu? Kia titiro a ki tenei take.

Ehara i te take kotahi, ina karanga te kiritaki pea mai i roto i tona hui rongonui ki te hanga i te hoko ranei. e kore e taea te mahi ki tenei wahi? Ae, ki te kore e mahi ki te kaihoko tika. tari pōrohe, tonu waea pukumahi, faifakatau iti-mohio, fifi i roto i te hanga i te hoko, te hiahia o ngā kaiwhakahaere ki te whakatau ... He mea tika ki te whakaae i te oraraa o enei raruraru - a ka hiahia te kaihoko whakataetae.

I tua atu, i ia kaimahi, ahakoa te mea he kaiwhakahaere hoko kaiwhakahaere ranei o te amaa, i to ratou ake whakaaro, me pehea ki te mahi kiritaki: me pehea ki te whiriwhiri i te tikanga o te kōrero, te nui o te wa ki te tohatoha ki te kōrero atu i ki faaitoito te manuhiri ki te hanga i te hoko.

Ki te kamupene he paerewa ahurea rangatōpū, e matau ana nga kaimahi rite pehea pohehe i te reira i roto i ngā āhuatanga. Na e hiahia ana i roto i, ki te whakamahi i te mahi pakihi pai i roto i pā ana ki kiritaki kaimahi te kamupene o. Ka rite ki te hua, iti iho te wā mau faaotiraa, nekehia mekameka tikanga o faatia. Hoko, i roto i te tahuri, i hanga te whakaaro pai e pā ana ki te kamupene.

Ko te kupu, e hiahiatia ana te paerewa rangatōpū te ki te whakarite i te kamupene:

• taumata tiketike o te mahi;
• taiva ore kiritaki;
• waitohu mōhio;
• whakanui i te tūturutanga o te kamupene o roto i te mākete;
• whakahaere-whakatau kaupapa;
• tiaki pūngao, te wā me te rauemi pūtea.

He aha ngā take pā paerewa

Hei te mahi pai nui ki te hanga i ngā paerewa rangatōpū i runga i te kōrero tika ki te kiritaki. Oia mau, i roto i nga mahi o ia rā o kaimahi te kamupene o te whai i te rota o te tahi atu mea pahekeheke:

• hoa pehea whai hua taunekeneke, pehea maha i reira e rerekētanga i waenganui ia ratou;
• tōtika ahakoa te wa hanga;
• me pehea ki te whakaraupapa mea.

Na reira, i ngā i te kamupene he paerewa rangatōpū, he mea nui ki te tango i ki pūkete ona huānga e whai ake nei:

• te ahua o ngā kaimahi;
• Organization mokowāmahi;
• paerewa ngaio, ngā tukanga i roto i te mau tupuraa fifi me pakanga, tikanga whakamahi pai o te wā e mahi ana;
• ture o te kōrero ki te kiritaki;
• te kawenga pāpori o te kamupene, me ona kaimahi;
• ture mō te whakahaere matua.

Kia whakaaro tatou ia wāhanga o te paerewa rangatōpū.

kaiwhakahaere Āhua

He maha ngā kamupene hanga kia titiro i te ture, ano te kaimahi tari mua, kua whai wāhi tika nga kaiwhakahaere ki ngā kaiwhakamahi ratonga. Whakaritea ahua o kakahu, hu, kāhua makawe, aroaro ranei ngaro o oko, āhua, whakapaipai.

Kei te tomo waehere kakahu tino, mo te tauira, i roto i te ropu o te kōrero pūtau "Megaphone". titau paerewa Corporate e kaimahi e mahi ki kiritaki, kakahu i roto i te kāhua o "runga ma, me te raro pango." I runga i te kaki me haere kaiwhakahaere he kameta silky tae kanapa matomato. whakaaetia kaimahi wahine wahine e ki te patu i te marama, āhua taiao. E araia rei Costume, me te rei: ka taea e koe te kakahu anake te mowhiti marena me whakakai mihio. kia tino me katia pūkoro hū kaiwhakahaere kamupene. I runga i te pouaka he whakahauanga tohu piri ki te ingoa o te kaimahi. He waehere kākahu rite whāngai e pareparenga me corporations nui.

paerewa Tino rerekē o te ahua whakaturia hoki kaimahi o wharekai, kaho, pokapū tinana, toa hokohoko. I roto i te ahua salons ataahua kaiwhakahaere i te tēpu fariiraa, hairdressers, manicure, te nuinga o kitea e styling huatau, tattoo, hoahoa titi taketake. Ratou ahua ue'i ratou kiritaki ki te tono auaha ki te tiaki hoki ratou. kite Women pehea huatau ki te titiro Salon kaimahi, î ki te hiahia toro reira atu pinepine.

I roto i te retailers maha tīpakohia kākahu hoko kaiwhakahaere rite ki te aroaro o te momo o taonga kei runga i te papa hokohoko. He pārekareka ki te kite, mo te tauira, ka te kaihoko i roto i te toa ha'uti kakahu i roto i ngā kākahu o pūāhua patupaiarehe korero.

Mokowāmahi Organization

paerewa Corporate whakahaere i te roto kia rite ki ngā wāhi o te ratonga kiritaki, me te whare mo te whakamahi mōhiohio (tari, ruma hākinakina, restrooms).

I roto i te rōpū ki te whatunga peka nui te kaiwhakau ia ngā whakaritenga mō te wāhi roto:

• he aha te tae kia oti rawa te whariki;
• me pehea ki te tuu mongamonga o taonga;
• i roto i ētahi wā i whakaritea (rawa, ki te kōrero tatou e pā ana ki te hōkai o te kamupene IT), taputapu tari, me kai tari i whakaaetia rama e ki te whakamahi i.

puaki hoki paerewa Corporate te wāhi tīkina o ngā i runga i te mata o te tepu mahi: me pehea ki te hoatu i te rorohiko i reira ki te hoatu refills, me pehea e taea te hāngai maha tuhinga i te wa ano "i runga i te titiro".

paerewa ngaio

Tei runga i te whāinga me ngā whāinga o te kāwai rerekē o ngā kaimahi kua tautuhia mō ia tūranga:

• kia hoatu mahi aha te momo o kaimahi kamupene te matua teitei;
• me pehea ki te whakamahere i te ra e mahi;
• he aha te mau parau tumu arata'i ia tatou i roto i ngā mahi o ia rā.

ture ritenga rangatōpū paerewa, me te ā me ngā tukanga i roto i ngā āhuatanga o te pakanga. Kia tino ki te whakapūtā pēhea te maha te kaimahi e taea te tango i pakaru i te mahi, ahakoa ko reira i te wa taua ki te tiki i roto o te tari, ka rite ki tina whakamutunga ranei whakaaetia e paowa te i roto i te ra.

Ture o te kōrero ki te kiritaki

hoatu ana tēnei mara ko te aro te nuinga i roto i ngā kamupene maha. tautuhi paerewa Corporate:

• tetahi o nga kaimahi whai wāhi i roto i te tukanga ratonga kiritaki;
• he aha ngā ture e faatere i te hui ki te kiritaki i roto i te tari i te kamupene o me "i roto i te parae";
• me pehea ki te hanga i putaatu me te farii i waea waea taumai: i muri i te tohu mā te te i ako ake, e kupu, ngā kīanga, ngā kīanga ki te whakamahi i roto i te aparauraa.

fatongia pāpori o te kamupene, me ona kaimahi

O te faufaa rahi e hoki paerewa o fatongia rangatōpū. Haere ki te mākete, e tango te kamupene he taiao mahi e puaki te hapori:

• hokona te reira i taonga-kounga teitei e te hunga whai hua mō ngā kiritaki;
• mahi hāngai te reira i runga i te mau parau tumu o faitotonú, Ture, humanism me te whakaute mō te tura o te tangata;
• e wahi i roto i te tiaki i te taiao i te mau mana.

kia whai i te mārama māramatanga o te mea ko reira te mata o te kamupene, i kaimahi katoa kaimahi. Ana mahi pānga kore anake nga hua pūtea o te whārangi toenga, engari ano hoki i runga i te ingoa mahi o te kamupene. Na reira, ture kaimahi o te whakahaere whakapumautia e tango ki pūkete te paerewa o te kawenga rangatōpū.

Ture o te tangata tuatahi

No te whakahaere nui, he o ngā faufaa o paerewa kāwanatanga rangatōpū, tohu pehea kia kawea te reira i roto i te whakahaere i te kamupene o. I roto i te whakawhanake i ēnei ture tango tika ki pūkete te ngākau nuitanga o ngā kaipupuri hea, kiritaki, hoa, me ona kaimahi. paerewa kāwanatanga Corporate tohu he aha te mau parau tumu i roto i tona mahi ka ārahi i te Tumu, me ana ariki. ngā ratou he whakaahuatanga o te tauira whakahaere o ngā pūnaha kōtuitui-pūrongo, ara o te whakahaere i nga mahi o te kaiwhakahaere matua. O paerewa o te ao o te kāwanatanga rangatōpū pūnaha PMBOK pai mohiotia, ICB me ISO.

Ngā wāhanga o te whakatinanatanga o whakahau hou

I roto i ngā rōpū nui, kua whakawhanakehia, ka whakatinanahia e te kamupene whakangungu ngaio nga ture. Heoi, he nui ki te whakaaro pai i roto i te pūnaha ratonga kiritaki, me te rere i te reira i roto i te mahi maha rangatira o ngā umanga iti, te whakamahi i tuwhera puna o ngā mōhiohio.

whanaketanga ngaio paerewa rangatōpū ngā te whai i ēnei:

• Analysis o te āhuatanga o nāianei. He mea nui ki te aro mātai i roto i ngā o te kaimātakitaki waho, me pehea whai hua whakaritea te rerengamahi e taea te whakapai ake. maha kimi kamupene ngaio mō tenei whakaaro "shoppers mea ngaro". Rawa utua a he kaimahi whakangungua i roto i te pokapū tari hokohoko ranei me te kamupene whai te tūranga o te kiritaki. Ka rite ki te tikanga, ko reira tuhi huna o kōrero ki nga kaihoko i runga i te kaiwhakamahara, ko i te mutunga o te hui whakakiia arowhai: e rite ana ki te mau tonu, me e - e kore. Ka taea e te rangatira pakihi iti whakahaere tirotiro i runga i to ratou ake ranei ui hoa "tirotiro" te hinonga. Ko te tātari nui ki te tautuhi i te painga me ngā kino e rata ana kiritaki ki tou kamupene, me e hanga ruarua ratou, ka haere ki waho i te tauwhitinga.
• Ko te whanaketanga o ngā paerewa. Ngā wāhanga i whakaritea ture o mahi mo kaimahi rangatōpū, te whakahaere o te mahi whakaritenga wāhi mo te ahua o nga kaiwhakahaere tari mua. I tenei wā, ko te mea nui ki te tango ki roto ki pūkete nga kōrero faufaa katoa e pā te te pai o te kamupene tona kore ranei heke mai.
• whakangungu kaimahi. E whakatinana a rere i roto i te wahi paerewa rangatōpū. Kaimahi o te kamupene, ki rawa nga kaiwhakahaere te mahi ki kiritaki whakamārama i te ture ki te kia aru.

• Tirohia te hua. He mea nui ki te tātari i te pānga o te whakataki o paerewa, ahakoa to ratou he pānga pai i runga i te rōrahi hoko, te hohonu o te whanaungatanga ki te kiritaki, ahakoa mata ki nui haere hua.
• Wkakariteritenga o paerewa. I roto i te tukanga, e taea te kitea i te reira e rave rahi kohakore, me te roughness o te pūnaha hou whakahaere hinonga. kia aroturuki ratou wā, ina koa i te wāhanga tuatahi. E āwhina ana tēnei toronga hoki "pātaihia mea ngaro", me te urupare whiwhi i kiritaki me ngā kaimahi. I roto i te tāutu hē kei te mahi i runga i te ngā - huringa ki te paerewa o nāianei.

mutunga

He mea nui ki te mōhio e runga-ngakau nui, dobukvennoe haapa'oraa ki nga ture o te kamupene i te kaimahi i roto i te tahi mau āhuatanga, kia ahatia. e kore e hāngai ki ngā ture arahi ki te huakore te ngau ke, i te wāhi o te tirohanga o te tikanga noa, te whanonga o ngā kaimahi, ratou inattention ki nga hiahia o kiritaki. Te whakauru i te paerewa rangatōpū, kia puta koe ki te tūpato, mo te parau tumu o te gradualism.